Forward Deployed Robotics Engineer
Physical Intelligence · San Francisco
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From the posting
ROLE OVERVIEW
As a Forward Deployed Robotics Engineer, you'll serve as the first line of technical defense for our growing fleet of robotic systems deployed across warehouse and external data-collection environments. Our diverse robot fleet—including both static and mobile systems—performs complex manipulation and sensing tasks in real-world settings. When issues arise, you'll be the first responder: analyzing field tickets, reproducing issues, gathering diagnostic data, and driving resolution to ensure maximum fleet uptime.
Key Responsibilities
- Primary Robot Fleet Issue Technical Triage Point: Manage incoming fleet issue ticket queue, prioritize based on fleet-wide implications and operational goals, and triage as hardware, software, or operational issue.
- Fast-Paced Operations: Handle quick turnaround expectations while maintaining diagnostic quality
- On-Site Diagnostics: Perform physical inspections and functional tests at robot stations to verify issue reproduction
- Data Analysis: Analyze telemetry, sensor data, and logs to form and test hypotheses about root causes
- Failure Analysis: Execute technically sound Failure Analysis / Root Cause Analysis procedures
- Cross-Team Collaboration: Partner with hardware and software teams to reproduce and resolve complex issues
- Pattern Recognition: Identify recurring issues across the fleet and surface reliability insights for design improvements …
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